System Upgrade Updates

Our organization has experienced significant growth for several years, which has spurred the need for a system upgrade. You will notice a marked improvement for many touchpoints you have with Progress, but most notably a better integration between our digital touchpoints such as being able to open checking and savings accounts online. Much of the work will take place behind the scenes, and we will do what we can to keep client impacts to a minimum.

The upgrade process will begin at 4:00pm on April 22, 2021, and end on April 26, 2021. To learn more about the upgrade and how it will affect you, we have included information below.

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The following letters have been mailed to clients. Sign up for email updates here.

November 30, 2020
First Letter to all clients
February 23, 2021
Second Letter to all clients
March 8, 2021
Third Letter to Business Analysis Account and Business Analysis Plus Interest Account clients

Consumer Clients

Progress Bank’s systems will begin upgrading at 4:00pm on Thursday, April 22, and end at 8:00am on Monday, April 26. During this time, Online Banking, Mobile Banking and Business eBanking will be UNAVAILABLE. Please refer below for the actions* that’ll need to be completed prior to the upgrade.

*Last updated 03.25.21